TERMS &
CONDITIONS.

1 & 2. About The Arrival X & Acceptance of Terms

The Arrival X ("The Arrival X", "we", "us", or "our") is a digital technology company providing web development, software engineering, SaaS architecture, AI/ML solutions, automation, UI/UX design, branding, digital marketing, custom technology consulting, and product strategy.

By accessing our website or using our services, you confirm that you have read, understand, and agree to comply with these Terms, and represent that you have authority to bind your entity where applicable.

3. Website Use & Prohibitions

You may use our website only for lawful purposes. You agree not to use the site for illegal activities, attempt unauthorized system access, introduce malware, reverse engineer components, scrape content without authorization, or impersonate The Arrival X.

4–6. Services, Project Scope & Quotations

The Arrival X provides digital services according to agreed project scopes, proposals, quotations, or Statements of Work (SOW). Proposals and estimates provided are subject to change until formally accepted under applicable agreements.

7–9. Client Responsibilities & Scope Changes

Successful execution requires reasonable client cooperation (providing accurate requirements, brand assets, feedback, approvals, and third-party access). Material scope changes may require formal change requests and revised timelines/fees.

10–13. Revisions, Payments, Late Fees & Refunds

Projects include defined revision rounds within scope. Payment structures (deposits, milestones, subscriptions) are governed by invoices. Unpaid invoices may lead to work suspension. Payments for performed development work are generally non-refundable unless specified in signed contracts.

14 & 15. Intellectual Property & Client Materials

Arrival X retains pre-existing IP (internal tools, frameworks, design systems, libraries). Clients retain ownership of their provided assets (logos, content, media) and grant Arrival X license to perform agreed services. Final deliverable ownership is specified in project contracts upon full payment.

16 & 17. Third-Party Services & AI Technologies

Projects may integrate third-party APIs, hosting, databases, and AI systems. Arrival X is not liable for third-party service outages or pricing updates. Clients are responsible for reviewing and approving AI-generated output prior to production deployment.

20 & 21. Portfolio Rights & Confidentiality

Arrival X may showcase completed work in case studies and portfolio channels unless governed by a strict Non-Disclosure Agreement (NDA). Both parties agree to safeguard confidential business strategies, technical code, and credentials.

26–28. Disclaimers, Liability & Indemnification

Website content is provided "as available". To the maximum extent permitted by law, Arrival X is not liable for indirect, incidental, or consequential damages (lost profits, data loss). Users agree to defend and hold harmless Arrival X from claims arising from unlawful site usage.